Cookie Policy
This Cookie Policy explains how our online gaming platform uses cookies and similar tracking technologies when you visit our website and use our services. By continuing to use our platform, you acknowledge that you have read and understood this policy and consent to our use of cookies in accordance with Australian privacy legislation and the Privacy Act 1988 (Cth). Last updated: January 28, 2026.
What Are Cookies
Cookies are small text files that are stored on your device when you visit our online casino platform. These files contain information that helps us enhance your gaming experience, remember your preferences, and provide personalised services. Cookies may be stored temporarily during your session or permanently on your device, depending on their type and purpose. Our platform uses various types of cookies to ensure optimal functionality and security for all users engaging in online gaming activities.
Types of Cookies We Use
We employ several categories of cookies to deliver comprehensive gaming services and maintain platform security:
- Essential cookies that are necessary for basic website functionality and account access
- Performance cookies that help us analyse website traffic and user behaviour patterns
- Functional cookies that remember your gaming preferences and personalisation settings
- Advertising cookies that deliver relevant promotional content and bonus offers
- Security cookies that protect against fraudulent activities and maintain account safety
- Analytics cookies that provide insights into gaming patterns and platform usage
Essential Gaming Cookies
Essential cookies are fundamental to providing our online casino services and cannot be disabled without significantly affecting your gaming experience. These cookies enable core functions such as user authentication, session management, payment processing, and access to restricted gaming areas. Without essential cookies, you would be unable to log into your account, access your gaming history, or participate in real-money gaming activities. These cookies are strictly necessary for compliance with Australian gambling regulations and ensuring secure transactions.
Performance and Analytics
Performance cookies collect information about how visitors interact with our gaming platform, including which games are most popular, how long users spend on different pages, and which features generate the most engagement. This data helps us improve our services, optimise game loading times, and enhance overall user experience. Analytics cookies provide valuable insights into gaming trends and help us develop better promotional offers and gaming content that appeals to our Australian audience.
Personalisation and Preferences
Functional cookies remember your individual preferences and settings, creating a more personalised gaming experience. These cookies store information such as your preferred language, favourite games, betting limits, and customised dashboard layouts. They also remember your communication preferences regarding promotional emails, SMS notifications, and bonus offers. This personalisation ensures that each visit to our platform feels tailored to your specific gaming interests and preferences.
Marketing and Advertising Cookies
Marketing cookies enable us to deliver targeted promotional content and bonus offers that are relevant to your gaming interests. These cookies track your interaction with different games and promotional materials, helping us present offers for slots, table games, or live dealer experiences that align with your preferences. We may share this information with trusted advertising partners to display relevant gaming advertisements on other websites you visit, always in compliance with Australian privacy regulations.
Third-Party Cookies
Our platform may use third-party cookies from trusted service providers who help deliver our gaming services. These include payment processors, game developers, customer support systems, and analytics providers. Third-party cookies are subject to the respective privacy policies of these external companies, and we ensure all partners comply with Australian privacy standards. We regularly review our third-party relationships to maintain the highest levels of data protection and user privacy.
Cookie Management Options
You have several options for managing cookies on our platform. Our cookie consent banner allows you to accept or decline different categories of cookies when you first visit our website. You can modify your cookie preferences at any time through your account settings or by accessing our cookie preference centre. Additionally, you can control cookies through your browser settings, though this may affect your gaming experience and access to certain platform features.
Browser Cookie Controls
Most web browsers allow you to control cookies through their settings. Here are instructions for popular browsers:
- Chrome: Go to Settings > Privacy and Security > Cookies and other site data
- Firefox: Access Options > Privacy & Security > Cookies and Site Data
- Safari: Navigate to Preferences > Privacy > Manage Website Data
- Edge: Visit Settings > Cookies and site permissions > Cookies and site data
- Opera: Go to Settings > Advanced > Privacy & security > Cookies
Data Retention and Security
We retain cookie data for varying periods depending on the type and purpose of each cookie. Session cookies are automatically deleted when you close your browser, while persistent cookies may remain on your device for up to two years or until you manually delete them. We implement robust security measures to protect cookie data from unauthorised access, including encryption and regular security audits. All cookie data is processed in accordance with Australian Privacy Principles and international data protection standards.
Contact Information and Updates
We may update this Cookie Policy periodically to reflect changes in our services, legal requirements, or industry best practices. When significant changes occur, we will notify users through email or prominent website notices. For questions about our cookie practices, data processing, or privacy concerns, please contact our support team through the designated channels available in your account dashboard or website footer. We are committed to transparency and will respond to all privacy-related inquiries promptly and comprehensively.